Support
How to get help with ABACare
Most questions are fastest to answer inside your clinic. If yours is not one of those, write to us and a person replies.
Where to start
Ask your clinic administrator
Sign-in, roles, who can see what, and anything specific to how your clinic uses ABACare is set by your clinic. An administrator can fix most of it directly.
Email support
Write to [email protected]. Tell us what you were doing and what happened. Do not include client names, dates of birth, insurance IDs or clinical detail.
Use the contact form
The contact form routes a general question, a migration question, or a security review to the right person.
For something specific
- Delete your account. Follow the steps on the account deletion page.
- A security or privacy concern. Use the security review route on the contact form, or read the security page first.
- Moving from another system. The switching page explains what can be imported today.
- Pricing or a plan question. The pricing page lists the plans and what the free sandbox includes.